Effective Date: March 9, 2026
Welcome to Koko. These Terms of Service ("Terms") govern your access to and use of the Koko mobile application, website, and related services (collectively referred to as the "Service").
Koko is a global live streaming platform intended for users who are 18 years of age or older. By accessing or using the Service, you agree to comply with these Terms. If you do not agree with these Terms, you must not use the Service.
1.1 Agreement to the Terms
By accessing, downloading, installing, or using the Koko application or any related services, you acknowledge that you have read, understood, and agreed to be bound by these Terms of Service.
1.2 Eligibility
The Service is intended solely for individuals who are 18 years of age or older. By using Koko, you represent and warrant that you meet this age requirement.
1.3 Additional Policies
Your use of the Service is also governed by our Privacy Policy and other policies or guidelines that may be published within the platform.
1.4 Updates to Terms
Koko may revise these Terms from time to time. Continued use of the Service after updates constitutes acceptance of the revised Terms.
2.1 Platform Overview
Koko is an online live streaming platform that allows users to broadcast live video, interact with others, participate in live chat, and engage in community-based activities.
2.2 Interactive Features
The Service may include features such as:
2.3 Global Availability
Koko is designed for global users and may be accessed from various countries and regions, subject to local laws and regulations.
2.4 Service Availability
We strive to maintain the availability and reliability of the platform but do not guarantee uninterrupted access at all times.
3.1 Account Registration
To access certain features of the Service, users may be required to create an account by providing accurate and complete information.
3.2 Account Security
Users are responsible for maintaining the confidentiality of their account credentials and for all activities that occur under their account.
3.3 Accurate Information
You agree to provide truthful, accurate, and up-to-date information during the registration process and to update such information as necessary.
3.4 Account Suspension or Termination
Koko reserves the right to suspend or terminate accounts that violate these Terms or engage in harmful or illegal activities.
4.1 Respectful Behavior
Users are expected to interact respectfully with others and contribute positively to the community environment.
4.2 Prohibited Activities
Users may not engage in activities including but not limited to:
4.3 Compliance with Laws
Users must comply with all applicable laws and regulations when using the Service.
4.4 Enforcement
Koko may investigate violations of these Terms and take appropriate action, including content removal, account restrictions, or permanent bans.
5.1 Content Created by Users
Koko allows users to create, upload, broadcast, transmit, and share content, including live streams, images, comments, chat messages, and other materials ("User Generated Content" or "UGC").
5.2 Responsibility for Content
Users are solely responsible for the content they create, upload, or share on the platform. You agree that your content must comply with these Terms, applicable laws, and Koko’s community guidelines.
5.3 Content Monitoring
Koko may review, monitor, moderate, or remove user content at its discretion, particularly when such content violates platform rules or poses risks to the community.
5.4 License to Use Content
By posting or broadcasting content on Koko, you grant Koko a non-exclusive, worldwide, royalty-free license to host, store, reproduce, distribute, and display such content solely for the purpose of operating and improving the Service.
5.5 Content Removal
Koko reserves the right to remove or restrict access to any content that violates these Terms or that we determine to be inappropriate, harmful, or unlawful.
6.1 Broadcasting Responsibility
Users who host live streams are responsible for ensuring that their broadcasts comply with all applicable laws and platform rules.
6.2 Prohibited Broadcast Content
The following types of content are strictly prohibited during live streams:
6.3 Moderation During Live Streams
Koko may use automated tools and human moderation to monitor live streaming activity in order to maintain a safe and compliant platform.
6.4 Live Stream Interruption
If a broadcast is found to violate these Terms, Koko may suspend or terminate the stream immediately without prior notice.
7.1 Digital Items
Koko may offer virtual gifts, digital items, or other in-app features that can be purchased or exchanged within the platform.
7.2 Non-Transferable Items
Virtual items purchased through the Service are licensed to users for use within the platform and may not be transferred, sold, or exchanged outside the Service.
7.3 Payment Processing
Purchases may be processed through third-party payment providers or mobile platform payment systems, including app store payment services.
7.4 No Monetary Value
Virtual gifts and digital items do not have real-world monetary value and cannot be redeemed for cash unless otherwise explicitly stated by the platform.
7.5 Refund Policy
All purchases are subject to the payment provider’s policies. Refund eligibility may depend on the platform through which the purchase was made.
8.1 Ownership of the Platform
All intellectual property rights related to the Koko platform, including software, design, trademarks, logos, and content created by Koko, are owned by Koko or its licensors.
8.2 Limited License to Users
Koko grants users a limited, non-exclusive, non-transferable license to access and use the Service solely for personal and non-commercial purposes.
8.3 Restrictions
Users may not:
8.4 Respect for Third-Party Rights
Users must respect the intellectual property rights of others and may not upload or share content that infringes copyrights, trademarks, or other legal rights.
9.1 Community Safety
Koko is committed to maintaining a safe and respectful environment for all users. We encourage responsible interactions and respectful communication within the community.
9.2 Reporting Violations
Users may report inappropriate content, abusive behavior, or violations of these Terms directly through the reporting tools available in the application.
9.3 Investigation of Reports
Koko may review and investigate reports submitted by users. This process may involve automated detection systems as well as human moderation.
9.4 Enforcement Measures
If a violation is confirmed, Koko may take enforcement actions including:
9.5 Protection Against Abuse
Users who repeatedly submit false reports or attempt to misuse the reporting system may also face enforcement actions.
10.1 Age Requirement
Koko is strictly limited to individuals who are 18 years of age or older. Users who do not meet this requirement are not permitted to use the Service.
10.2 Underage Accounts
If Koko becomes aware that a user under the age of 18 has created an account, we may suspend or permanently remove that account.
10.3 Child Sexual Abuse and Exploitation (CSAE)
Koko maintains a strict zero tolerance policy toward Child Sexual Abuse and Exploitation (CSAE). Content involving or promoting CSAE is strictly prohibited.
10.4 Reporting Illegal Content
Content suspected to involve CSAE or other illegal activities may be reported to appropriate law enforcement authorities or child protection organizations in accordance with applicable laws.
10.5 User Responsibility
Users must not upload, share, or distribute any content that exploits or harms minors.
11.1 Violations of the Terms
Koko may suspend, restrict, or terminate a user account if the user violates these Terms of Service or engages in activities that harm the platform or other users.
11.2 Platform Integrity
Accounts may also be suspended or removed if they are suspected of:
11.3 Termination by Users
Users may choose to stop using the Service and may request account deletion at any time through account settings or by contacting support.
11.4 Effects of Termination
Upon termination of an account, the user’s access to the Service will be revoked, and certain data may be deleted or retained as required by law.
12.1 Blocking Functionality
Koko may provide users with tools that allow them to block or restrict interactions with specific users.
12.2 Muting and Filtering
Users may also be able to mute messages, filter chat interactions, or limit communication during live streams.
12.3 Control Over Interactions
These safety tools are designed to give users greater control over their social interactions and personal experience on the platform.
12.4 Misuse of Safety Tools
Users should not misuse safety tools to harass or unfairly target other users.
13.1 Integration with Third Parties
The Koko platform may include integrations with third-party services such as analytics providers, payment processors, cloud hosting services, or other external technologies.
13.2 Independent Providers
These third-party providers operate independently and may have their own terms of service and privacy policies. Users should review those policies when interacting with third-party services.
13.3 External Links
The Service may contain links to external websites or services. Koko does not control and is not responsible for the content, policies, or practices of these third-party platforms.
13.4 Third-Party Responsibility
Koko is not liable for any damages or issues arising from interactions with third-party services accessed through the platform.
14.1 Changes to the Service
Koko may modify, update, suspend, or discontinue parts of the Service at any time to improve functionality, enhance security, or comply with legal requirements.
14.2 Feature Availability
Certain features may be introduced, modified, or removed at Koko’s discretion without prior notice.
14.3 Maintenance and Updates
From time to time, the platform may undergo maintenance or updates that may temporarily affect service availability.
14.4 User Feedback
We welcome user feedback and suggestions; however, Koko is not obligated to implement or compensate users for submitted ideas.
15.1 Service Provided "As Is"
The Koko Service is provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied.
15.2 No Guarantee of Availability
Koko does not guarantee uninterrupted, error-free, or secure access to the platform at all times.
15.3 User Interactions
Koko does not guarantee the accuracy, reliability, or safety of content or interactions between users on the platform.
15.4 Use at Your Own Risk
Your use of the Service is at your own risk, and Koko disclaims all warranties to the maximum extent permitted by law.
16.1 Indirect Damages
To the maximum extent permitted by law, Koko shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of the Service.
16.2 User Content
Koko is not responsible for content posted or shared by users on the platform.
16.3 Service Interruptions
Koko shall not be liable for damages resulting from interruptions, delays, or failures in the Service.
16.4 Maximum Liability
In no event shall Koko’s total liability exceed the amount paid by the user for services within the previous twelve months, if applicable.
17.1 User Responsibility
Users agree to defend, indemnify, and hold harmless Koko and its affiliates, employees, partners, and service providers from any claims, damages, or expenses arising from:
17.2 Cooperation
Users agree to cooperate with Koko in the defense of any claims related to their use of the platform.
18.1 Applicable Law
These Terms shall be governed by and interpreted in accordance with applicable laws in the jurisdiction where Koko operates its primary business operations, unless otherwise required by applicable law.
18.2 International Users
Users accessing the platform from different jurisdictions are responsible for complying with local laws and regulations.
19.1 Informal Resolution
If a dispute arises between a user and Koko, both parties agree to attempt to resolve the matter through informal negotiation before pursuing legal action.
19.2 Legal Proceedings
If a dispute cannot be resolved informally, it may be brought before a competent court of jurisdiction as permitted by applicable law.
19.3 Time Limitation
Users agree that any claim related to the Service must be filed within the legally permitted timeframe after the issue arises.
20.1 Customer Support
If you have questions about these Terms of Service or require assistance with your account, you may contact our support team.
20.2 Contact Email
Email: service@koko.email
20.3 Response Commitment
We will make reasonable efforts to respond to inquiries and requests in a timely manner.